Shipping/delivery policy

1. Processing Time

• Orders are typically prepared for shipment within 1–5 business days(excluding weekends and public holidays).
• Delays may occur during peak seasons or due to stock availability.

2. Shipping Time

• Direct Shipping: Takes 15–25 business days(excluding weekends and public holidays) from dispatch.
• Responsibility Note: Once the package is shipped, we cannot control delays caused by carriers, customs, or external factors (e.g., weather, natural disasters).

3. Delivery Time

• Total Delivery Time = Processing Time + Shipping Time.
• We are not liable for delays caused by:

• Invalid/incomplete addresses.
• Customs clearance procedures.
• Severe weather, holidays, or natural disasters.
• Carrier-related issues.

4. Free Shipping & Delivery Companies

• Free Shipping: All products include complimentary shipping.
• Carriers: We use EMSor USPS, depending on the destination.
• Tracking: All shipments are fully trackable via the carrier’s official platform.

5. Handling Unexpected Delays

• Delays may occur due to:

• Thorough customs inspections.
• Out-of-stock items (especially during sales periods).
• Unforeseen circumstances (e.g., carrier strikes, extreme weather).

6. What to Do If Your Parcel Is Delayed

• If your package does not arrive within the expected timeframe:

1. Check the tracking number provided via email.
2. Contact your local postal service for updates.

7. Policy Updates

We reserve the right to adjust shipping methods or carriers based on destination, volume, or operational needs.

This policy is subject to change without prior notice.

Company Name: Ka Hing International Limited

Address: UNIT 98 OF FACTORY A 1/F UNION HING YIP FACTORY BLDG NO.20 HING YIP ST KWUN TONG HONG KONG

Email Address：KateFlaherty80@outlook.com