Returns & Exchanges

Policy Duration:
All returns and exchanges are subject to a 30-day window from the date of purchase. Requests submitted beyond this period will not be eligible for refunds or exchanges.

Eligibility Criteria for Returns:
To qualify for a return, the item must meet the following conditions:

• Remain unused and in its original condition as received.
• Be returned in its original packaging.
• Be accompanied by a valid receipt or proof of purchase.

Partial Refund Scenarios:
Partial refunds may be issued under the following circumstances:

• The item is not in its original condition, is damaged, or has missing parts not due to our company’s error.
• The item is returned more than 30 days after delivery.

Refund Process:
Upon receipt and inspection of the returned item, Our company will notify you via email to confirm approval or rejection of the refund. If approved, the refund will be processed within 30 days and credited to your original payment method (e.g., credit card).

Late or Missing Refunds:
If you have not received your refund:

• Verify your bank or credit card statement for processing delays.
• Contact your financial institution for clarification.
• If unresolved, email Our company  at our website for further assistance.

Sale Items:
Refunds are not applicable to sale items. Only regular-priced merchandise is eligible for refunds.

Gift Returns:

• If the item was marked as a gift during purchase and shipped directly to you, Our company will issue a gift credit equal to the returned item’s value upon receipt. A gift certificate will be mailed to you.
• If the item was not marked as a gift or the gift giver received it for later delivery, the refund will be processed to the original purchaser.

Company Name: Ka Hing International Limited

Address: UNIT 98 OF FACTORY A 1/F UNION HING YIP FACTORY BLDG NO.20 HING YIP ST KWUN TONG HONG KONG

Email Address：KateFlaherty80@outlook.com